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IT@Intel White Paper Intel IT IT Best Practices IT Consumerization and IT Innovation July 2011

Preparing the Enterprise for the Impact of Alternative Form Factors Intel IT plays a critical role in creating the future workplace by researching, evaluating, and analyzing emerging technologies that accommodate many form factors. Executive Overview The explosion of connected devices in the marketplace is compelling Intel IT to shift away from the traditional enterprise client computing model. Our focus now is on providing greater productivity and flexibility for Intel employees by enabling seamless access to services and data from multiple devices, while maintaining enterprise security and without significantly increasing IT costs. We are actively preparing for a future workplace that incorporates many alternative form factors, such as handhelds, tablets, and smart TVs, as well as many input methods, including touch, voice, sensor, and gesture. Michael Breton Technology Evangelist, Intel IT Dave Buchholz Principal Engineer, Intel IT To integrate new form factors and input methods into our environment, we need a more flexible approach to delivering services across a range of devices. We are building the foundation for this vision now by refining our information security architecture, investigating service delivery models, preparing our infrastructure, and developing a new, adaptive support model. Intel IT plays a critical role in creating the future workplace by researching, evaluating, and analyzing emerging technologies that accommodate many form factors. We conduct proofs of concept (PoCs) including: • Bring-your-own-Mac program. Participants in this program use their own Apple Macintosh* computers—from home or at work—to access the full range of IT services. While Macs are not strictly speaking a new form factor, we will apply many of the things we’re learning during this program to future programs associated with new form factors. • Middleware for application development. This PoC used a third-party central middleware product to detect a device’s screen size and adjust the application graphical user interface (GUI) accordingly to improve the user experience. • Manageability suite to improve security. We recently completed a PoC that used a third-party manageability suite to verify that handheld devices have sufficient hardware, software, and security settings to receive e-mail attachments. These activities help us transition from the traditional IT model of end-device control and management to a device-independent, services-based model, and provide valuable information as we actively prepare the enterprise for the impact of alternative form factors. IT@Intel White Paper Preparing the Enterprise for the Impact of Alternative Form Factors Contents Executive Overview.............................. 1 Business Challenge..............................2 Many Form Factors but a Single Vision................................2 Combining Many Form Factors with Many Input Methods................3 Preparing to Support Many Form Factors............................4 Results We’ve Already Achieved...... 5 On-Going Investigations.....................6 Conclusion...............................................6 For More Information........................... 6 Acronyms.................................................7 IT@INTEL The IT@Intel program connects IT professionals around the world with their peers inside our organization – sharing lessons learned, methods and strategies. Our goal is simple: Share Intel IT best practices that create business value and make IT a competitive advantage. Visit us today at www.intel.com/IT or contact your local Intel representative if you’d like to learn more. BUSINESS CHALLENGE Enterprise client computing is at an inflection point. A Read the full IT@Intel White Paper Intel IT IT Best Practices IT Consumerization and IT Innovation July 2011.

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