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Reducing Operational Costs and Improving Quality of Service at the U.S. Department of Homeland Security

This paper examines how Oracle Exadata* fits the strategic and operational needs of the U.S. Department of Homeland Security Customs and Border Protection agency. It traces the evolution of the agency’s IT organization from using expensive, customized government off-the-shelf (GOTS) systems to commodity commercial off-the-shelf (COTS) hardware. It also examines how the Intel® architecture-based server infrastructure that underlies the Oracle Exadata Database Machine supports that shift. The paper also explores how engineered solutions based on COTS helped the agency create a modern, standards-based IT infrastructure that ultimately builds efficiency, flexibility, and cost-effectiveness into operations.

This paper examines how Oracle Exadata* fits the strategic and operational needs of the U.S. Department of Homeland Security Customs and Border Protection agency. It traces the evolution of the agency’s IT organization from using expensive, customized government off-the-shelf (GOTS) systems to commodity commercial off-the-shelf (COTS) hardware. It also examines how the Intel® architecture-based server infrastructure that underlies the Oracle Exadata Database Machine supports that shift. The paper also explores how engineered solutions based on COTS helped the agency create a modern, standards-based IT infrastructure that ultimately builds efficiency, flexibility, and cost-effectiveness into operations.

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