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Retail Solution Configuration: Consistent Inventory Views Across Multiple Channels

Ensure prices, promotions, and inventory views are the same regardless of the shopping mode.

Customers expect a seamless and consistent shopping experience even when they cross channels, like buying an item online and picking it up at a physical store, or buying an item online and then returning it to a physical store. For them, it’s just one retail brand; although behind the scenes it may be a different story, especially when each channel has a unique set of business processes and infrastructure.

This situation can be remedied with the NCR* converged retailing solution that tightly couples inventory visibility for brick-and-mortar stores and corporate web sites. Conduct sales transactions across channels in a way that ensures prices, promotions, and inventory views are the same regardless of the shopping mode. In the case of ‘buy online, return to a store,’ a large retailer said that about 50 percent of the time, customers will purchase another item during their visit, according to NCR. Likewise, around 25 percent of customers will buy an additional item while picking up merchandise from a store.


  • Capture lost sales by eliminating channel-specific inventory
  • Improve visibility of corporate-wide inventory
  • Sell in-store merchandise 24x7


Download the Solution Blueprint for Converged Retailing Solutions >

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Key Ingredients

NCR* Advanced Store

The main POS software package for delivering converged retailing.

NCR RealPOS 80XRT POS Terminals

A scalable POS workstation, based on the Intel® Core™ processor, designed to meet today’s and future business requirements.

NCR System Integrity (SI)

An automated and proactive security solution.

Intel® Active Management Technology (Intel® AMT)

Technology enabling IT personnel to quickly fix many types of system problems remotely, thus improving system availability and the end-customer experience.

Selected Intel Offerings for Retail


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