Planning Guide Desktop Virtualization Four Key Steps to Planning a Desktop Virtualization Implementation Why you should read this document: This guide provides practical information for desktop virtualization planning based on Intel’s experience and best practices. • Categorize users based on a comprehensive list of usage needs and scenarios. • Evaluate the five primary delivery models against your current business requirements. • Analyze total cost of ownership based on seven factors, from hardware and software to usability. • Assess current software vendors to find the right solution for your business. Planning Guide Desktop Virtualization Four Steps to Planning a Desktop Virtualization Implementation in Your Organization Contents 3 Desktop Virtualization: What It Is (and What It Isn’t) 5 Step1:DefineUserSegments andUsageScenarios 7 Step 2: Evaluate the Five Primary Delivery Models • Terminal Services • Virtual Hosted Desktops • Operating System Image Streaming • Application Streaming and Virtualization • Client-Side Virtual Container 13 Step 3: Analyze Total Cost of Ownership 17 Step 4: Choose the Right Software Vendor 18 Intel Resources for Learning More 2 Intel IT Center Planning Guide | Desktop Virtualization Desktop Virtualization: What It Is (and What It Isn’t) Maybe you started thinking seriously about desktop virtualization only recently, when the head of sales brought in his new tablet device and demanded that it be hooked up to the network—and two dozen more salespeople quickly followed suit. Or maybe you’ve been thinking about it for several years, since your IT department also began looking at server virtualization. While it’s certainly not a new topic, there’s still a lot of confusion about what desktop virtualization is—and what it isn’t. At its core, desktop virtualization is a way of reconciling two (often competing) goals: IT’s desire to exert more control over the client platform to simplify management and rein in costs, and the user’s desire for moreflexibilityandgreaterchoiceinendpointsandapplications. Desktop Virtualization Is… • Technology that allows multi-client environments to be controlled and managed from a central point. • A collection of techniques—including streaming, remoting, virtualizing, and layering. Desktop virtualization software solutions apply some or all of these techniques to full desktop images or to applications. The resulting entities are administered and managed by IT through centralized management consoles. • A way to balance the needs of employees who want to use the devices that help them perform at their best, and the IT department’s needs to maintain security, retain management control, and contain costs. • Technology that can help your IT department be better prepared for what the future brings— for example, putting you in a better position to handle new client OS migrations, the continued proliferation of new client types, and the move to cloud computing. Desktop Virtualization Isn’t… • Aone-size-fits-allproposition.Therearemultipledeliverymodels, and it’s very likely that the best solution for your company will be a combination of two or more of these models. • A cure-all for common IT headaches such as reducing the number of images, maintaining security, or managing devices effectively. In fact, if these client management processes are not under control beforehand, Read the full SEPTEMBER 2011.